Why do internal Subject Matter Experts (SMEs) struggle to develop e-learning content?
In many organizations, internal subject matter experts (SMEs) are often tasked with creating training eLearning content. However, being an expert in a particular field does not necessarily mean they have the skills or time to develop effective training materials. Asking SMEs to create content can imply several hurdles:
Subject matter experts possess profound knowledge in their specific areas but often lack formal instructional design training. This gap can make it difficult for them to translate their expertise into engaging and pedagogically sound eLearning content. The result is often too detailed and technical content, missing the broader learning objectives crucial for effective training.
Time Constraints
One of the biggest hurdles is time. SMEs are usually busy with their primary job responsibilities and may not have the bandwidth to dedicate to the content creation process. This can lead to delays and incomplete training materials, which can impact the overall effectiveness of the training program.
Communication Barriers
SMEs Technical Challenges
Ensuring that training content meets technical standards, such as accessibility requirements (e.g., Section 508/WCAG compliance), can be daunting for subject matter experts unfamiliar with these standards. This adds another layer of complexity to the content creation process, making it even more challenging for SMEs to produce high-quality training materials.
Engagement and Pedagogy
SMEs might focus too much on the technical details and not enough on making the content engaging and interactive. This can result in eLearning modules that are informative but not engaging, which can hinder learning outcomes. Effective training requires a balance between technical accuracy and engaging delivery, which can be difficult for SMEs to achieve without instructional design expertise.
SMEs Continuous Updates
Knowledge in many fields evolves rapidly, requiring continuous updates to training content. SMEs need to be involved in regularly updating the content to ensure it remains current and relevant, which can be a significant ongoing commitment. This need for continuous updates can further strain the limited time and resources of SMEs.
Accelerate the production of elearning content
These challenges highlight the need for tools and processes that can help bridge the gap between SME knowledge and effective eLearning content creation. Platforms like CourseAvenue can simplify the conversion of raw content into structured, accessible, and engaging eLearning modules, enabling SMEs to share their expertise without the need for extensive instructional design skills.